home  questionnaire

 
Questionnaire:
Internet Use and Expectations by AIC’S Audience
 
 

1.1 How would you best categorize the organization for which you work? (Please check one.) 

Farming enterprise ___ Agribusiness ___ 

Public affairs organization ___ Government agency ___ 

Educational institution ___ Other ___ 


1.2 What is the number of employees of your organization at your location? 

Approximate number of employees ____________ 


1.3 Does your organization have its own web site and what is its web address? 

Organization has its own web site       Yes ___ No ___ Don’t know ___ 

  

The web address (URL) is http://_______________________________________________ 



  
2.1 Do you use a computer regularly at work? 

Yes ___ No ___ 


If your answer is "No" please skip to question 4.4.
Even if you are not a computer user, we need this background information.


 
2.2 What type of computer do you regularly use at work?
(Please check all that apply; PC is used here to include Macintosh computers) 

Stand-alone desk top PC ___ Networked desk top PC ___ 

Notebook without network capability ___ Notebook with network capability ___ 

Other (please specify) _________________________ 


2.3 Do you share the computer that you use at work or are you its sole user? Share with somebody else ___ Sole user ___ 

2.4 What is the operating system of your computer at work? Macintosh System 6 or less ___ MacOs7 ___ MacOs8 ___ 

Windows 3.1 ___ Windows 95/NT ___ 

Don't know ___ Other (please specify) ____________________ 


2.5 What type and size is the monitor of your computer at work? Type: 

Monochrome (e.g., black and white) ___ Color ___ 

Size (diagonal of the screen): 

14 inches or less ___ 15 - 19 inches ___ more than 19 inches ___ 



  2.6 Can you print color from your printer at work? Yes ___ No ___ 


  2.7 Can you print graphics from your printer at work? Yes ___ No ___ 


 

2.8 Can your computer at work be connected to the Internet? 

Yes ___ No ___ Don’t know ___ 


If your answer is "No" or "Don’t know" please move to Question 4.4 .


 
2.9 How is your computer at work connected to the Internet? 

Slow modem (less than 28.8 Kbs) ___ Fast modem (28.8 Kbs or more) ___ 

ISDN (128 Kbs) ___ Faster than ISDN ___ 

Do not know ___ 


2.10 For how long have you been using computers at work? 

Less than 1 year ___ 1 to 2 years ___ more than 2 years ___ 


2.11 What do you do with your computer at work? 

(Check all that apply) 

Word-processing                                   ___       Spreadsheet calculations                       ___ 

Managing appointments and to-do-lists ___       Retrieving information from data banks ___ 

Presentations                                         ___       Email                                                     ___ 

Accessing networks                               ___       Other _______________________________________ 


2.12 For how many hours per day do you typically use your computer at work? 

Less than 1 hour ___ 1 to 5 hours ___ almost continuously ___ 



 

3.1 For how long have you been using the Internet at work (including email, web, gopher, ftp, etc.)? 
 
 
Email
Web
Any of the other
Internet services
Never used
___
___
___
Less than 6 months
___
___
___
6 to 12 months
___
___
___
1 to 3 years
___
___
___
More than 3 years
___
___
___
 


3.2 Please select the statement that best reflects the nature of your email practices. 

I never use email                                        ___ 

I access email only from work                   ___       I access email only from home  ___ 

I access email from work and from home  ___        Other arrangement                    ___ 



  

3.3 How many work-related email messages do you receive and send on a normal day? 
 
Number of messages
Receive
 
Send
None
___
 
___
1-4
___
 
___
5-20
___
 
___
21-50
___
 
___
More than 50
___
 
___



  3.4 Do you use the World Wide Web? Yes ___ No _____ 

If your answer is "No" you may skip the following questions and continue with Question 4-4 .

3.5 Which Web browser are you using at present at work? 

Microsoft Internet Explorer  ___            Netscape Navigator  ___ 

                                Version ___                                Version ___ 

Other browser ___________________________________________________________ 


 
3.6 On average, how often do you use your Web browser at work? 

(We want to know how often you use your browser for a specific activity, e.g. visiting a Web site or printing a Web page, not how many times you launch your browser per day.) 

1 to 4 times/day       ___              More than 5 times/day ___ 

A few times a week ___              Once a week or less    ___ 


3.7 How often do you browse the Web at work with images/pictures turned off ? Rarely (under 25% of the time)                 ___ 

Often (between 25 and 75% of the time)   ___ 

Almost always (over 75% of the time)     ___ 



  3.8 What do you find particularly frustrating when using the Web during work? (Please check all that apply.) Not being able to find the information I am looking for                                    ___ 

Not being able to efficiently organize the information I gather                         ___ 

Not being able to print exactly the pieces of information that I want                ___ 

Not being able to find a page I know is out there                                              ___ 

Not being able to return to a page I once visited                                               ___ 

Not being able to determine where I am (i.e., 'lost in hyperspace' problem)    ___ 

Not being able to visualize where I have been and where I can go 
(e.g., view portions of a web site, view clickstream)                                       ___ 

Waiting for a slow page to view or to download                                              ___ 

Having to pay for the network connection                                                         ___ 

Encountering links that do not work                                                                  ___ 

Other                                                                                                                 ___ 



  3.9 Please indicate how often you have used the Web at work for each of the following purposes during the past year. (Please check a frequency for each purpose) 
 
Purpose
Daily
Weekly
Monthly
Rarely
Never
to access newsgroups
___
___
___
___
___
to access online newspapers and magazines
___
___
___
___
___
to access information about commercial a/services
___
___
___
___
___
to access reference material
___
___
___
___
___
to access research reports
___
___
___
___
___
to access financial information
___
___
___
___
___
to find email addresses
___
___
___
___
___
other (explain) ____________________
___
___
___
___
 
 

 
   3.10 How do you usually read Web documents? (Please check at that apply.) I only read or scan what can be seen on my screen but do not scroll      ___ 

I read or scan and scroll when the page is larger than a screen              ___ 

I read web documents on screen as thoroughly as printed documents     ___ 

I print documents to be read                                                                    ___ 



   3.11 Which of the following Web applications have you used in the past year? (Please check all that apply.) Chat/Online discussion                                                     ___ 

Acrobat reader (for PDF files)                                         ___ 

"Push" technologies (Pointcast, Castanet, Channels, etc.) ___ 

Streaming audio over the Internet (Real Audio, etc.)        ___ 

Streaming video over the Internet (RealVideo, etc.)         ___ 

Video conferencing over the Internet (Netmeeting, etc.)   ___ 

Digital signature/id cards (Verisign, RSA. etc.)               ___ 

3-D environments (VRML, Active 3D, etc.)                     ___ 

I don’t know whether I used any of these                          ___ 



   3.12 Which is your favorite work-related Web site and how do you rate its features? Web-site http://_______________________________________ 

Please rate the features of this site on a scale from 1 (excellent) to 5 (very poor); 0 (for no opinion) 

Content                              ___        Attractiveness of the site’s design         ___ 

Fast access                        ___        Ease of printing                                     ___ 

Ease of navigating the site ___        Usefulness of links                                ___ 

Attractiveness of graphics ___        Richness of multimedia (sound; video) ___ 



 
 

4.1 How frequently have you visited AIC’s Web site during the last year? 

Daily ___ Weekly ___ Monthly ___ Rarely ___ Never ___ 

I did not know AIC has a Web site ___             (AIC’s Web address is: http //aic.ucdavis.edu) 


  

4.2 Have you included AIC’s Web address in your list of bookmarks? 

Yes ___         No ___         Don’t understand the question ___ 


4.3 In your opinion, how could AIC’s Web page be improved? 

_
4.4 During the last year we have sent the AIC Quarterly and AIC Issues Briefs to you. Did you read these? 
Would you prefer to receive them through the Internet in the future? 
 
 
   
Read
 
Would prefer to
 
Always
Occasionally
Never
receive through the Internet
 

UC/AIC Quarterly Newsletter

 
____
 
____
 
____
 
____
AIC Issues Brief
____
____
____
____


4.5 What characteristics do you consider important for AIC’s Web site? (Please rate characteristics.) 

1= very important; 2= important; 3= not important; 4= undesirable 

Content 

            Up-to-date content ___ 

            Comprehensive content ___ 

Functionality 

            Fast access ___ 

            Ease of printing ___ 

            Ease of navigating the site ___ 

            Usefulness of links ___ 

            Email access to AIC personnel and contributors ___ 

Visual appearance 

            Readability of text ___ 

            Attractiveness of graphic elements ___ 

Additional features 

            Email addresses of people outside AIC ___ 

            Links to web pages of organizations outside AIC ___ 

            Easier access to download documents for printing ___ 

            Easier access to download documents for processing ___ 

            Ability to order AIC information by email ___ 

            Listserver for distributing documents by email ___ 

            Automatic notice when AIC’s web page has changed ___ 

            Ability to search within AIC reports ___ 

            Audio ___ 

            Video ___ 

            Discussion groups ___ 
 
            Chat groups ___ 


 
We also need some personal information from you
 

5.1 What is your age? 

Age in years     _______________ 


5.-2 What is your level of education? 

(Please indicate the highest level of education completed.) 

High School or less             ___         Some College     ___ 

College Graduate (4 year)   ___        Graduate School  ___ 


5.3 What is your position in your organization? 

Owner/CEO/Agency Head ___             Professional/Technical   ___ 

Executive/Manager            ___              Sales/Outreach               ___ 

Clerical                              ___              Other (please specify)   ____________________ 




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